Dr. Abigail Leigh Phillips

A Scattering of Thoughts

  • Guest Blogging: “Transforming Teen Services: Getting Teens Passionate About Civics (It can happen!)”

    My monthly YALSA blog post is up! This time about it’s about something that is particularly relevant to what’s going on in the world around us. Check it out on the YALSA blog or read it below! Don’t worry. I’m still blogging here and not just guest blogging everywhere else. Another blog post tomorrow!

    As democratic strongholds, libraries are open to all, serving as a space for community engagement, open discussion, and intellectual development. Not only does the library space serve as a civic forum and information hub, libraries are community conversation initiators and civic guides (Gutsche, 2012; Kranich, 2012). Often when discussing civic engagement, the focus is on adult participation. However, teens should be brought into the discussion as young citizens with powerful voices that can effect change on local, state, and national levels. Libraries provide teens with “genuine and meaningful opportunities to work with each other and with policymakers to impact issues of importance” (Center for the Study of Social Policy, 2011, pg. 2). Civic engagement is tied to healthy youth development, introducing opportunities for teens to become comfortable expressing themselves, learn to think critically, and hone empathy and compassion skills.

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    Teens must develop the skills necessary to fully participate as engaged and informed citizens. Librarians can, and frequently do, help by providing youth programming that supports the development of 21st century skills. YALSA’s report, The Future of Library Services for and with Teens: A Call to Action, highlights the essential literacies that youth need to acquire to be work, college, and life ready. Through knowledge and skill accumulation, teens are more confident entering a world where sometimes opportunities for personal and professional development are few and far between. Additionally, within the safe space of a library, teens feel liberated to share their opinions, thoughts, and concerns with willing, involved, and engaged peers and adults. Growing up in a small rural town in Georgia, my library became one of the few places where I could learn about cultures, belief systems, and opinions that were far removed from my tiny hometown. These experiences have had a deep impact on how I serve my local community, country, and profession.

    While often not spotlighted as civic-minded programming, school and public libraries are already motivating youth to become civically active in the world around them. A look at YALSA’ Teen Programming Guidelines touches on the library’s role in aiding teens’ development of leadership and mentorship skills, partially through teen-lead programming. Whether these programs are book clubs, Teen Advisory Boards, or technology workshops, they give teens the room to feel a sense of ownership and self-confidence. Forming a TAB is an excellent way to encourage youth to learn more about and take part in civic activities. Teens build mentorship skills, collaborate with peers, find their voice, and learn about community outreach. Also, Board involvement (in a small way) introduces youth to the dynamics of governance. Many libraries have volunteer programs within the library that introduce youth to library community service as a worthwhile and positive expression of civic participation. Not only does the library serve as a civic space, it acts as an incubator to support and grow teen confidence, determination, and kindness.

    Getting teens (and adults) more engaged in civic activities is part of the library’s role as a community hub, informal learning space, and “conversation catalyst” (Kranich, 2012, pg. 81). Right now, librarians can demonstrate how to advocate and campaign for important causes. The current political situation offers many ways library-supportive teens can become civically involved on a local, state, national level, including supporting libraries during YALSA’s District Days, in the fight for IMLS funding, and on National Library Legislative Day. There’s so much we can do and so much teens can do to support each other.

    References

    Braun, L., Hartman, M. L., Hughes-Hassell, S., Kumasi, K., & Yoke, B. (2014). The Future of Library Services for and with Teens: A Call to Action. Chicago, IL: Young Adults Library Services Association. Retrieved from http://www.ala.org/yaforum/sites/ala.org.yaforum/files/content/YALSA_nationalforum_final.pdf

    Center for the Study of Social Policy. (2011). Results-based public policy strategies: Promoting youth civic engagement. Retrieved from http://www.cssp.org/policy/papers/Promoting-Youth-Civic-Engagement.pdf

    Gutche, B. (2012, August 31). The engaged and embedded library: Moving from action to talk. WebJunction. Retrieved from http://www.webjunction.org/news/webjunction/Engaged_Embedded_Library.html.

    Kranich, N. (2012). Libraries and civic engagement. Retrieved from https://rucore.libraries.rutgers.edu/rutgers-lib/37218/

    Young Adult Library Services Association. (2015). Teen Programming Guidelines (pp. 1–18). Chicago, IL: American Library Association. Retrieved from http://www.ala.org/yalsa/sites/ala.org.yalsa/files/content/TeenProgramingGuidelines_2015_FINAL.pdf.

  • Guest Blogging: “Transforming Teen Services: The Empathetic Librarian”

    On Monday, March 24, my post for the YALSA blog appeared.  It’s my first blog post in a monthly series of posts on Transforming Teen Services. You can read the post on the YALSA blog here. Or you can read it below! Please share your thoughts. I would love to hear from you all!

    While libraries have long participated in the struggle for social justice and equality, it hasn’t been until recent months thatour efforts have reached the attention of the public. We’ve pushed diversity and inclusiveness to the forefront with movements like Libraries 4 Black Lives and Libraries Are For Everyone. Libraries and librarians have also begun to incorporate social services alongside more traditional library services. We’re connecting patrons with mental health agencies, public health workers, and housing assistance. Libraries including San Francisco Public Library and Denver Public Library are offering themselves up as safe havens for the homeless; places where these patrons can find support and compassion.

    Although the majority of these programs are directed towards adults, many libraries are reaching out to teens. School librarians are collecting materials specifically for LGBTQ youth while public librarians are providing outreach to homeless teens. The YALSA Futures Report explicit calls out for libraries to serve underserved youth including those incarcerated, homeless, or otherwise in crisis. At the root of these services is empathy. By empathy, we mean the “ability to understand and share the feelings of another” (Oxford Dictionaries, 2017). It requires that librarians look beyond collection development, teen programming, and readers’ advisory as tasks to carry out. Instead, we need to carefully assess how we explicitly (but sometimes not) provide help and support to teens through this work. Empathy is inherently a part of the work we do every day. Libraries serve as community hubs and safe spaces, stepping beyond the traditional perception of libraries as warehouses for books. As community anchors, libraries advocate for teens through political engagement and outreach. Advocacy itself is an empathetic activity, nurtured by understanding and compassion. By promoting services and advocating for underserved youth, we demonstrate our commitment to and empathy for teen patrons along with promoting the well-being of our community as a whole.

    However, our empathetic work with youth is often overlooked or ignored. In the research and professional literature, empathy in libraries is frequently referred to as customer service. Yet this work is much more than that providing a teen patron with a library service. Being empathetic requires us to be active and engaged listeners who have a mindset of helping. This is already a core component of librarianship. Librarians impact the lives of youth by offering the library as a welcoming space for teen emotional, social, and psychological development. By being empathetic, we reach out to youth who may not have anyone else or feel misunderstood by peers, parents, or teachers. Through our engagement with teens, we display compassion and understanding that improves that quality of all library services.

    Libraries serve as a critical “third place” for youth, particularly underserved youth. Separate from home and school, libraries act as a judgement free space where teens can express themselves, hang out, and find support. Whether through teen mentorship, interest-driven education, or teen library space design, librarians place great value on teens and serving teens. A transformation of teen services and the ways in which a library can support teens is in progress. By incorporating empathy into library work with teens, librarians illustrate the continued importance of libraries in communities.

    You can find great resources about serving diverse and underserved teens at this YALSA wiki.

    Abigail Phillips, Ph.D. is a Postdoctoral Fellow in the Department of Instructional Technology and Learning Sciences at Utah State University. You can find her on Twitter (@abigailleigh) and by e-mail (abigail.phillips@usu.edu).

  • Learning about work-life balance

    During April and May I had a mad rush of graduating, then turning right around and teaching a six weeks undergraduate course about social media management. But for the past two months I’ve been trying to do some self-care. In case you haven’t noticed from several other of my posts, the doctoral process is majorly intense. Especially that final year of dissertating. I didn’t have a solid approach to balancing my work life and my personal life. So, I’ve been adventuring into this idea of free time and self-care. This means I stepped away from my dissertation and other projects for awhile. I didn’t stress about immediately turning my finished dissertation into journal articles. I didn’t even stress much about job searching. I tried to move a bit away from the idea of myself as solely an academic. Instead, I thought of myself as someone who has the ability and freedom to relax and de-stress.

    So…what have I been doing? First, Blogging. I’ve been cheating on this blog with other blogs. Writing on a personal level through blogging has been a welcomed relief after so much academic writing over the past few years. I’ve been posting on the YALSA blog; and I co-authored a post on the Commons blog with Laura-Edythe Coleman, Ph.D. We discussed how empathy is shown (or not shown) within museums and libraries.

    I wrote a post for the YALSA blog about the YALSA’s learning agenda which is part of the division’s new strategic plan. Learn more about the agenda and the plan itself right here! Then, I wrote another post on the YALSA blog about networking, more specifically while attending ALA conferences. You can check it out here.

    Second, exploring all the wonderful beaches and cold springs of North Florida. Since moving to Florida, I’ve spent so little time wandering around Florida. It’s a (maybe surprisingly to some) beautiful state. So many parks, beaches, trails, and springs. Finally, I’ve been reading for fun. Without feeling guilty about it (at least no too much). I spent the entire doctoral program avoiding reading for fun. I always felt like I should be working instead. That’s a silly thought. Working 80 hour weeks will not be in my future if I can help it. There’s a lot more to life than work even though academia may tell you otherwise. By blogging, goofing, and reading, I’ve been able to momentarily find my own approach to work-life balance. I don’t know how long I’ll be able to keep it up, but in the meantime it’s keeping me happy and sane.

    In sudden and unexpected news, I’ve accepted a post-doctoral fellowship at Utah State University in the Instructional Technologies and Learning Sciences department. Over the next two years, I’ll learn a lot about the unfamiliar field of Learning Sciences. I’ll also be working on a fun and interesting IMLS grant focusing on small, rural school and public libraries and Makerspaces. In about a month I’ll be moving cross-country with a cat. This should be interesting and/or terrible.

  • Not Sure Where to Go From Here…

    On April 30, 2016, I graduated with my Ph.D. in Information Studies from the School of Information at Florida State University. What a confusing series of emotions I went through on that day – from anger, sadness, happiness, and dread. It has taken me several weeks to process what “graduating” REALLY means and what it means for me. After being a doctoral student for four years, a Master’s and Specialist student for four, and an undergrad for four, I’m not sure what a school-free life should be like. Should I have more time to do non-school related stuff? How do I do that without feeling guilty that I’m not working on schoolwork? Should I be working overtime to turn all my dissertation work into more publications, conference proposals, and posters? Unfortunately, I’m very tired right now. It’s challenging to find the motivation to do any work, if I’m honest. I don’t know if this is the norm or depression or what, but I’m feel drained thinking about my dissertation. The last thing I want to do is revisit it. At least right now.

    I doesn’t help that everything is in limbo as far as my job search is concerned. I have a few possible post-docs, nothing faculty tenure track, and nothing from the professional librarian world. In many ways, I still feel my Ph.D. does me a disservice in searching for librarian positions whether academic or public. Maybe I’ve super educated myself to the point where people assume I’m overqualified for so many jobs. I’ve written about this in a post for Letters to a Young Librarian awhile back. And I still have many of the same concerns. Will library directors assume when they look at my resume that I will demand more money because of my Ph.D.? ( Not the case.) Will they overlook me because they’re concerned I’ll become bored in the job and quit after a year or two? (Doubtful.) I’m still wondering over these questions. Still haven’t had heard much back from the academic and public library jobs I’ve applied to since defending my dissertation. The LIS faculty job market is so bleak right now (particularly in my area of research) that I’ve almost entirely given up on that path.

    The library job market is tight right now. At least that’s the impression I get. So much competition, and so many older librarians not retiring. Remember back in 2006 (when I was a very eager MLIS student) when all the librarians I knew kept saying that there would be lots of opening for new librarians coming soon? That there would be a wave of librarians retiring once I graduated. And then the recession hit and that didn’t turn out to be the case.

    I also keep asking myself would I be happy working back in the library. I think I would. I love research, but I have enough confidence in myself to know that I can find some way to incorporate research into my potential return to professional librarian life. I do very, very much miss working in the library, especially with teens. I’ve probably mentioned this a few times on this blog. Social media has played a hand in making me miss the library. Reading tweets, tumbles, and Facebook updates has made me more than a little jealous of those who are actually practicing in the library work. This work has its own share of issues, frustrations, and upsets, but I believe that I was contributing to something and really helping people.

    I’m also unsure what direction this blog should take. Now that I’ve slugging my way through a Ph.D., what should be the focus of my blog? Since I started it as a doctoral student, my posts have been about academia, research, presenting, and my struggles to overcome my insecurities as an academic. I think I would like to talk more about libraries, librarianship, and all the interesting and confusing aspects of our field. That would give me a whole bunch of stuff I could rant/talk about!

    Side note: I STILL don’t know what to say to people who ask me if they should go for a Ph.D. Or if it was all worth it. So far my response is, “Ummm.”Ask me again in a couple of years.