Category: librarians

  • Presenting Empathy at Annual

    Presenting Empathy at Annual

    I had a wonderful time presenting my Conversation Starter, “You Have My Empathy: What Does Empathy Look Like in the Library?” during Annual. I’m slowly becoming more confident at presenting. I spilt up my session into half overview in presentation form and half group work. I asked the audience these questions:

    • Should librarians be empathetic to patrons? Is this an additional role for us? Is it already a part of what we do?
    • What does empathy look like in the library? Some examples please! What are some of your concerns in being an empathetic librarian?
    • Describe a situation that might provoke a librarian’s empathy that could occur in a library. How would you respond? Is there a right and wrong way to respond?
    • Can empathy be taught? Could library staff be trained to be empathetic? Or are empathetic people naturally drawn to the profession? How are we taught to be empathetic in LIS? How could that teaching be improved?

    In a sneaky way, the audience served as my informal focus group. Through our discussion, I wanted to get some insider knowledge about what role librarians believe empathy plays in the work we do. The Starter format worked well at getting us all thinking and talking about the “invisible” service of empathy. I’m planning to submit a program proposal for the next Annual and expand on this topic. Maybe even answer some of the questions I asked, especially regarding empathy training for library staff.

    For me, this presentation helped reinforce my passion for researching empathy within the context of libraries. So often the dissertating process is a lonely experience. Sure you have a committee and advisors, but the dissertation work is all you. ALL ON YOU. No one knows the particular area you’re researching better or feels as intensely about your dissertation as you do. While dissertating, I’m sometimes overwhelmed by feelings of insecurity and doubt. But the wonderful feedback I received from the audience gave me a much needed boost!

    If you missed my presentation or missed Annual entirely (poor kid!), don’t worry! Below you will find my slides, presentation notes, and a handout for recommended readings about this topic. One day I will figure out how to embed PDFs and other docs in my posts so they looks lovely and techy. But not today. Technology defeats me again! Please let me know if you have any questions, comments, or just want to say “hello!”. You can always e-mail me at alp07@my.fsu.edu or tweet at me (@abigailleigh).

    Empathy in the Library powerpoint
    Empathy in the Library notes
    Recommended Readings handout

    What do you all think of my questions? Do you have a thought or two you would like to share? Am I leaving anything out?

  • The Mindful Presenter

    The Mindful Presenter

    For as long as I can remember, I’ve had an almost paralyzing fear of speaking in public. Despite the fact that I sung, acted, and improvised on stage while growing up, the idea of presenting my own thoughts and opinions to an audience terrified me. Then, once I became a librarian, that changed. Maybe because I played the role of a “librarian” to an audience instead of “Abby”, but whatever the reason, public speaking didn’t scare me. I loved doing television spots for the library, presenting in front of any age group, promoting the library during public events, and presenting one-on-one with patrons and staff. This confidence vanished when I left the library and became a doctoral student.

    I don’t exactly know why, but I have some ideas. There is something incredibility personal about what you chose to research, especially once you reach the dissertation stage. At least this is the case for me. I’m passionate about what I research. My dissertation consumes most of my waking thoughts, so the idea of someone criticizing my research and calling me out fills me with fear. I also worry that the audience will “see thorough me” in some way and realize that I’m a fake, a terrible researcher, writer, and generally bad person. The Imposter Syndrome is strongly at play here. I’ve written about my struggles with it before. I know logically that these feelings and thoughts aren’t true. But emotionally I don’t. I definitely don’t. This is where mindfulness helps.

    I’ve practiced mindfulness meditation for years following the suggestion of a childhood friend and now practicing therapist. (Well, attempting to practice for the most part. It’s hard.) But I never connected the usefulness of mindfulness to public speaking. Several months ago, one of my committee members recommended the book, Public Speaking for Psychologists: A Lighthearted Guide to Research Presentations, Job Talks, and Other Opportunities to Embarrass Yourself by Paul S. Silvia. Geared towards psychologists but helpful to anyone in the academic world, I love this book.

    Along with many other helpful reflections, the author discusses the use of meditation for reducing public speaking anxiety. He offers up a body-scan approach for use before presentations. Occasionally in yoga, I’m lucky enough to have an instructor who will end the class with a guided body-scan meditation. It’s amazingly relaxing and particularly helpful for those (like me) who have trouble shutting off their mind. I never would have thought about using this type of meditation to combat public speaking anxiety, but it has helped me more than I can express. According to Jon Kabat-Zinn, apparently a fancy name in meditation,

    When we practice the body scan, we are systematically and intentionally moving our attention thought the body, attending to the various sensations in the different regions. That we can attend to these body sensations at all is quite remarkable. That we can do it at will, either impulsively or in a more disciplined systematic way, is even more so. Without moving a muscle, we can put our mind anywhere in the body we choose and feel and be aware of whatever sensations are present in that moment.

    Basically, you slowly scan your body step-by-step, beginning with your head and working down. You pay attention to areas that feel tense or uncomfortable and become aware of what you’re feeling where and why. This slow progression helps keep the mind focused on the meditation and not distracted by everything else in the world (my normal problem with meditation). Better descriptions and free video/audio guided meditations can be found all over the internet. Like here, here, and here. Body-scan meditation is also really helpful for insomnia (Been there too.).

    I have a major presentation coming up on March 16. My prospectus defense! At least a week before, I’ll begin a daily body-scan meditation session. Then, the morning of my presentation I’ll have one more. I realize that for many people mediation can seem wishy-washy and completely useless. I’ve been that person. But for me, this helps. And that’s something.

    Helpful reads!

    • My current read: Dan Harmon of Nightline and Good Morning America fame recently published a book called 10% Happier: How I Tamed the Voice in my Head, Reduced Stress Without Losing My Edge, and Found Self-Help That Actually Works — A True Story. He had a severe panic attack in front of a national audience and now uses mindfulness to deal with stress. I’ve had one major panic attack in front of a much much smaller audience. Worst experience EVER, but I lived.
    • The wonderful Sarabryce, a fellow librarian, recently wrote about her struggles with shyness and public speaking on her blog, Bryce Don’t Play.
    • Thich Nhat Hanh is probably the most well-known voice on mindfulness. He’s written several books including The Miracle of Mindfulness. Such a wonderful read! I go back to his books again and again.
  • I’m up to stuff at ALA Annual (a.k.a Researching #alaac14)

    On Thursday, I’ll be among the thousands of librarians attending ALA Annual in Vegas! This is my second appearance at Annual and first in Vegas. Last year I won one of ALA’s Student-to-Staff program grants to attend Annual in Chicago. I’m not sure how well known this program is among students, but there are a surprising number of grants to go to all sorts of conferences for free or low cost. I would recommend MLIS, even PhD, students to apply to this program next year. It’s a great way to go behind the scenes at Annual and it looks look on a resumé/CV. My work placement was in the Networking Uncommons, helping with spontaneous programs and dealing with tech issues. Which is incredibly amusing if you know my level of tech skills.

    But this time I will be at Annual mainly as a researcher. As part of a larger study, I’m interviewing librarians about how they use social media to engage with young adult patrons. I’m surprisingly nervous about conducting research interviews for the first-time. Maybe because I’m expecting to find most of my interviewees while at sessions and roaming the convention center. Approaching complete strangers is not one of my strengths. This will be especially difficult at a busy and chaotic conference like Annual. But a conference like this is a too-good-to-miss opportunity to chat with librarians. Learn a bit more about what I’m investigate here.

    Some of the sessions I’m planning to attend: Annual Unconference, Data Driven Decision Making (LRRT), YA Author Coffee Klatch, Teaching Teens How to Fail, the Future of Library Services for and with Teens, Creativity and Innovation (LRRT), Deciding What’s Next for YALSA, Teen Space 201, LRRT Committee Meeting.

    Please say hello to me! I’ll probably try to interview you…Fair warning.

    If you are interested in being interviewed by me (and who wouldn’t??), please e-mail me at alp07@my.fsu.edu. These interview will be short and very informal (I promise!). Think of participating as one small step towards bridging the theory-practice divide. (Yes?)

     

  • Diving Into Real-Live Research Headfirst

    Last semester I began my first official (at least that’s what I’m calling it) research project. It began with calls for participation via social media, list-servs, and blogs to librarians across the United States. Slowly but surely, people began respond to my little online survey. I’ve snuck a few peeks at the responses, but I’m looking forward to actually digging into them. There has been some surprises! But what I’m been most surprised (and pleased) by is how enthusiastically and positively librarians have been responding to my pleas for help. This is a good reminder of how motivated, thoughtful, and engaged our community can be. We librarians are helpful by nature, but this is a step beyond what I expected. Hopefully, those who participated in the survey believe that research like mine can add something to our field. These librarians have been very giving with their time and input, especially since they aren’t received any compensation for taking my survey. I have no money/stuff to give them. Maybe one day? I’m relatively sure that once/if you get a tenure track position, the money just flows in.

    In this study, I’m investigating how librarians engage with young adult patrons through their library’s social media profiles; and what role(s) do librarians see social media as playing in marketing and promoting library services. Surprisingly (to me anyway), there hasn’t been much in the way of scholarly research into the perceptions and attitudes of librarians have towards social media. Especially public librarians. Although public libraries are well covered in the practitioner publications (American Libraries, Library Journal, etc.), there is a significant gap in the LIS literature about public librarianship. This study is my first step into doing my part to add to public library and librarian focused research.

    Over the next two months, I will work on the second step in this project: conducting interviews with librarians. This is my main reason for attending ALA Annual this year. Besides the social events and general funness of Annual, it seems like a good place to find willing interviewees. Well, that’s my game plan anyway. This will also be my first experience conducting interviews. I’ve heard that it’s not an easy process, particularly for introverts. The intense focus that interviewing demands will be challenging for me. But I’ll survive! I’m not the first introverted, non-talkative person to conduct research interviews. And I probably won’t be the last. Expect a blog post during Annual about my experiences – good or bad.

    Of course you can still help me out!

    In case you would like to participate in the survey, there’s still time. Here’s the link: https://fsu.qualtrics.com/SE/?SID=SV_22YzFRW6XwThz8h

    If you are planning to attend ALA Annual and would be kind enough to sit down for a brief interview, please e-mail me at alp07@my.fsu.edu or comment below!